How to Review and Investigate Monthly Miles in McLeod

Purpose:
This guide walks you through verifying and investigating Monthly Miles in LoadMaster, helping ensure drivers receive proper mileage credit for completed trips.

Step-by-Step Instructions

Access the Monthly Miles Screen:
Navigate to the Monthly Miles screen in LoadMaster to view driver totals for the current month.
Identify Discrepancies:
Check for drivers whose mileage appears too low or is missing expected trips.
Open the Driver’s Trip History:
Go to the Driver Board, search for the specific driver, and review their list of assigned trips for the current month.
Check Each Trip’s Status:
- Ensure the trip is marked Completed.
- Verify that the driver is still attached to the trip at the end of the month.
Confirm Mileage Counted:
Open the Trip Details screen. Check if:
- Mileage was generated via PC*Miler or system route planner.
- Trip includes both loaded and empty miles.
Look for Reassignments:
If the driver was removed or replaced on the trip before it was completed, those miles may not count for them.
Use Driver Pay Report for Comparison:
Run a Driver Pay report for the same period and compare the total miles reported there to what is shown in Monthly Miles.
Audit Adjustments or Cancellations:
Check if trips were manually canceled, edited, or removed after completion, which could explain missing mileage.
Contact Support If Needed:
If mileage still appears incorrect or is untraceable, gather the Trip Number(s) and email support.

Important: Trips not marked as “Completed,” reassigned to another driver before month-end, or removed from the dispatch board will not count toward a driver's Monthly Miles total.

Best Practices

Always complete trips in LoadMaster once finished.
Do not reassign completed trips unless absolutely necessary.
Verify mileage appears in the trip before closing it out.

If discrepancies persist or historical data needs correction, contact Transport Operational Support with the Trip Number and Driver ID.

Glossary

Monthly Miles: Total of completed trip miles assigned to a driver during a calendar month.
Driver Board: LoadMaster module showing active and historical trip assignments per driver.
Completed Trip: A trip marked as finished in LoadMaster with proper routing and assignment.
Driver Pay: Payroll and reporting module used to track miles, hours, and compensation per driver.
PC*Miler: Standard mileage engine integrated in McLeod for routing and trip distance calculation.